Appointment requests
Collect the customer's request in the inbox, keep the details with their record and let your team review availability and confirm the appointment. Team appointments and authorized Google Calendar actions are available separately.
Your team or configured assistant can gather the customer's service, preferred time and contact details, then send the request to the responsible staff member.
An inquiry or AI reply does not reserve a public slot or confirm capacity. Your staff reviews availability before promising a time.
Use team appointments, work items and supported reminders to keep the next step visible. Google Calendar has separately connected and authorized staff actions; do not assume every team appointment automatically synchronizes.
The public /book page schedules a demo or setup session with Sela's team. It is separate from your business's customer appointments.
Sela does not currently provide tenant customer self-booking, published customer availability slots or an AI tool that commits a customer reservation.
Collect requests and let staff confirm them. Use your existing reservation system for capacity and customer bookings until a supported end-to-end booking flow is available.
Keep requests, customer context and staff follow-up in one workspace.